Process
The first 30 days with a business client.
Borrowed from how serious MSPs onboard — written so a shop owner in Pikeville can see what happens after they say yes.
Days 1–3 · Listen
What died last, what you cannot lose, who has the passwords. We do not start by selling a stack.
Days 3–10 · Put the fires out
Email, backups, the Wi-Fi that drops. The embarrassing stuff first.
Days 10–20 · Make it boring
MFA, patching, a firewall that is not still admin/admin, a written map of the network.
Days 20–30 · Put it on a plan
If monthly care makes sense, we quote it. If it was a one-off, you get notes and a number for next time.
Next step
Start with a look at the office.
Homes, farms, clinics, churches, and shops. Remote if it is faster. In the driveway if it is not.